CFA考試教材一旦訂單完成，支付印刷課程的訂單不予退還。國際印刷教材的出口可能會受到進口關稅和其他稅費，這是征收一次貨物到達您所在的國家。你必須支付額外費用辦理通關手續(xù) - 我們對有超過這些費用絕對沒有控制權，稅費因不同國家而異。為了避免與您的教材送達問題問題發(fā)生出貨問題，請聯(lián)系您當?shù)氐暮ｊP辦公室。咨詢航運和海關收費細節(jié)。
　　以下是CFAinstitute原文說明；
　　Refund and deferral policiesA full refund of your enrollment and registration fees is available within two (2) business days of payment if you change your mind. Due to fluctuating exchange rates outside our control, we cannot guarantee that the exact amount paid to CFA Institute will be the same amount (in other currency) returned. Thereafter, enrollment and registration fees are nonrefundable, even in the event of a medical condition or other extreme circumstance. Enrollment and registration fees are non-transferrable.Registration deferrals to the next available exam are considered on a case-by-case basis for life-threatening or very serious illnesses (candidate or immediate family), natural disasters, and mandatory military service. This does not guarantee a deferral to any candidate for any condition but instead provides CFA Institute with the discretion to determine which deferral requests it approves and denies. Candidates awarded a deferral are responsible for all applicable new curriculum charges. Deferral requests must be received by CFA Institute prior to the scheduled exam or within 10 U.S. business days after the exam-date.