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進(jìn)入題庫》 The effectiveness of training programmes can be *uated using a five-level model by Hamblin. Assign the correct number from 1 to 5 to each of the following levels.
?。╥) Ultimate value
?。╥i) Changes in job *
(iii) Trainee reactions
?。╥v) Trainee learning
?。╲) Impact on organisational results
A.1(i), 2(ii), 3(iii), 4(iv), 5(v)
B.1(iii), 2(iv), 3(ii), 4(v), 5(i)
C.1(ii), 2(iii), 3(iv), 4(i), 5(v)
D.1(iii), 2(i), 3(v), 4(ii), 5(iv)
答案:B
The lowest level is how trainees feel about the training: this is an inexact measure of results.LevelⅡ is trainee learning, measuring what the trainees have learned (what they know or can do at the end of the course, compared to pre-training tests): the likely focus of trainers. LevelⅢ is changes in job *, which measures whether learning has been applied successfully to the job: the likely focus of departmental managers. Level 4 is whether these changes result in measurable performance gains for the organisation: the likely focus of senior management’s costbenefit analysis of training. Level 5 (which many organisations never reach) is *uating impacts on ‘wider’ goals such as greater social responsibility.
小編寄語:日日行,不怕千萬里,時時做,不怕千萬事。